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Messaging integration
Confirmations, reminders, no-show recovery and full two-way conversations over the WhatsApp Business API, sharing memory with the voice agent.
What moves between them
Not a broadcast. Customers reply and the agent answers, with the same context it had on the phone call.
We handle template submission and approval so your first message is compliant and actually gets delivered.
Somebody who called this morning and messages this afternoon does not start again. One agent, two channels.
Your team can take over a thread at any point, with everything the agent said already in front of them.
Triggers we wire up
How it goes
The total demand on your time from first call to live agent is about ninety minutes. That is the whole point of paying somebody to do this rather than buying a tool and doing it yourself.
One call. What gets asked on the phone, what a good lead sounds like, which questions you are tired of answering, where bookings live.
Agent design, the telephony, the number, the prompts, the guardrails, the CRM and calendar wiring, the escalation path to a human. All of it on our side.
We hand you real recordings from a test line, not a slide. You tell us where it sounds off and we fix it before a single customer hears it.
We watch the transcripts, catch the questions it fumbled, and tighten it every week. When something breaks at 2am it pages us, not you.
FAQ
Yes, and we set it up with you: number, business verification and template approval. Plan for a few days of Meta's review, which is outside anyone's control.
It is built into the flow. Inside the window the agent talks freely; outside it, it uses an approved template. You will not get blocked for it.
It is part of the build, not a separate project. The whole thing (agent plus wiring) is usually about a week from the first call.
The narrowest scopes that let the agent do its job, on a service account you create and can revoke at any time. We will list exactly which scopes before you grant anything.
The agent keeps taking calls and queues the writes, then reconciles when the connection comes back. A failed CRM write never costs you the conversation.
Book a free call
Tell us how you use it and we will confirm on the call exactly what the agent can read and write, before you commit to anything.
We will not put you on a nurture sequence. If it is not a fit we say so and that is the end of it.