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Developer chatbot framework
Botpress is a capable framework, and frameworks are only cheap if you already have the team.
First, the fair part
Botpress is genuinely extensible and can be self-hosted, which matters if your data cannot leave your infrastructure. With engineers who want control, it is a reasonable foundation and we have shipped on comparable stacks.
Where teams hit the wall
Getting to a working bot is a couple of sprints. Keeping accuracy from drifting as your content changes, and staying on top of the conversations that went wrong, is the ongoing job nobody budgets for.
Retrieval is only as good as what you feed it. Without an owner curating the corpus, answers quietly degrade, and you usually learn about it from a customer.
Running it yourself means owning upgrades, scaling and the pager. That is fine if you want it. It should just be a decision rather than a surprise.
The actual difference
Botpress hands you a framework and you supply the engineering. We supply the engineering. If your requirement is that everything stays inside your own infrastructure, we build it there. That is what our self-hosted option is.
| Botpress | Shielva Sense | |
|---|---|---|
| What you buy | A framework | A working agent, run for you |
| Engineering | Yours | Ours |
| Self-hosting | Supported, you operate it | Supported, we operate it (or you do, documented) |
| Knowledge curation | Your team | Us, from real transcripts |
| On call | Your engineers | Us |
| Best fit | Teams with engineers who want the control | Teams who want the result without staffing for it |
How it goes
The total demand on your time from first call to live agent is about ninety minutes. That is the whole point of paying somebody to do this rather than buying a tool and doing it yourself.
One call. What gets asked on the phone, what a good lead sounds like, which questions you are tired of answering, where bookings live.
Agent design, the telephony, the number, the prompts, the guardrails, the CRM and calendar wiring, the escalation path to a human. All of it on our side.
We hand you real recordings from a test line, not a slide. You tell us where it sounds off and we fix it before a single customer hears it.
We watch the transcripts, catch the questions it fumbled, and tighten it every week. When something breaks at 2am it pages us, not you.
FAQ
Possibly, and we will tell you if we think so. The question is not whether your team can build it. It is whether this is the best use of them for the next year, because the running is the part that does not end.
Both, depending on what fits. We are not religious about the underlying provider. We pick per project and tell you what we picked and why. What you are buying from us is the build and the running of it, not a licence.
That is a common starting point. We audit what exists, keep whatever is worth keeping, and rebuild the parts that are not holding up. You are not obliged to throw work away.
Yes. Prompts, call flows, integrations and configuration are yours, and we will hand them over if you leave. We do not hold your agent hostage.
Book a free call
Tell us what you are trying to do. If Botpress is the better buy for your case, we will say so on the call.
We will not put you on a nurture sequence. If it is not a fit we say so and that is the end of it.